We employ a strict office policy that mandates that all eye doctors, opticians, office staff, and patients not enter if they are feeling unwell or have a fever, cough, sore throat, runny nose,shortness of breath, or have been exposed to a known case of COVID-19 or traveled outside ofthe country within the last 14 days.

The staff may ask you to wait outside rather than in the waiting area in order to protect yourself and others from any circulating germs. Furthermore, we are trying to schedule our appointments in such a way that our waiting room remains as empty as possible.

During your eye exam:

• The eye doctor may use a special plastic barrier called a slit-lamp breath shield to block the exchange of breath between patient and doctor.
• The optometrist may wear a mask with a plastic shield over the eyes.
• The practitioner will wait for your slit-lamp eye exam to be over before speaking with you or answering any questions you may have.
• We sanitize all equipment and patient contact surfaces after every use and at the end of the day.
• We sanitize all surfaces and equipment (front desk counters, telephones, pens, door handles, waiting room chairs) with antibacterial wipes.
• WE SANITIZE ALL EYE WEAR WITH WIPES AND A UVC CHAMBRE
• All staff members wash their hands after contact with each patient and throughout the day.
• Our office is equipped with several sanitizing stations.
• We request that patients sanitize their hands prior to and after trying on frames. We also make sure to clean frames that have come into contact with patients with soap and hot water.
• If we don’t shake hands with our patients during this time, please don’t take it personally. To stay abreast of the coronavirus pandemic, please visit the following official health organizations:

Thank you and stay safe!

https://www.canada.ca/en/public-health/services/diseases/2019-novel-coronavirus-infection.html

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